The National Manual contains the agreed national processes, procedures and resources for the administrative support of RMOs across all districts under Te Whatu Ora | Health New Zealand. The purpose of the manual is to provide an agreed nationally consistent approach between the parties to RMO administration and application of our Collective Agreement.

In the National Manual, under each clause you will find:

• The clause

• Clarification on sub clauses (where required) due to technical inconsistencies such as clause numbering and / or errors in wording

• An overview and application

• The operational context by way of scenario’s and frequently asked questions

• A comparison to the corresponding clause in the NZRDA Collective Agreement

Background
As part of the first STONZ Collective Agreement settlement in 2018, a STONZ National Engagement Forum (SNEF) was formed which consists of both Te Whatu Ora | Health New Zealand and STONZ representatives. At the first SNEF meeting a national work plan was agreed and one of the items on the national work plan, endorsed by the Chief Executives, was a commitment to develop jointly a national process manual. A working group was formed as part of the project to develop the manual which included RMO Unit representatives, STONZ representatives and Employment Relations Advocates.

The following high-level principles underpinned the development process:

• Maximise standardisation

• Work with consistent interpretation of the STONZ collective agreement

• Build on existing RMO processes and align with HR processes, where possible

• Provide scenarios and frequently asked questions that depict operational application

• Focus on relationships between RMOs, RMO Support, Service, Payroll, RMO Support and ER/HR

Note: There are still some areas where national consistency was not able to be achieved. This is because District Policy will still apply in some scenarios. Where this is the case, it is clearly highlighted in the Manual. With the change to Te Whatu Ora | Health New Zealand, we are continuing to push for better national consistency.

The Manual
You can find a link to the National Manual HERE
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